FAQ
Basics
How can I contact other moms?
You can only chat with someone you swiped right and who also swiped you right. In few more words, you should swipe right each mom you would like to get to know better, and then just wait if she chooses the right swipe for you too - if this happens, you'll be notified and you will find each other from the chat list!
I accidentally skipped interesting profile, will I see it again?
No worries, yes you will! After the first skip you'll see the profile back in your search pretty quickly, but after several skips it starts to take more time.
Will the other mom know if I swiped her left or right?
Nope. Only if you become friends in Momzie, you know you both swiped right (and that's just great!:) ) There are many other reasons why you wouldn't "match" than skip - maybe you didn't see the profile at all due to different search filters or haven't been active in Momzie since she created her profile.
Can I see the profiles I've swiped right?
These profiles will be hidden until you become friends in Momzie.
Friends
So, I got my first friend. Then what?
Then it is up to you too how you continue but first thing you should do is say hi to your new friend! You both wanted to get to know each other already! We’d like to help more, but we will let you take it from there.
I'd like to check my new friends profile, can I see it?
Yes you can! You can see the profile by opening the chat, and then tapping the "..." in the upper right corner and then "see the profile".
Will anyone else see how many friends I have?
Nope, your friendlist is only for your eyes.
I think she’s not who say she is, what should I do?
There is a "block & report” button available when you open the chat window between you two and go to upper right corner and tap the ”…” symbol. When you block someone, you will never have to see that profile again and we will take it from there to investigate the profile further.
A friend just disappeared from my list, what happened?
There are few things what may have happened. The profile might have been a fraud or fake profile, which means someone reported it to us and we deleted the profile from Momzie. Another option is that she just left Momzie herself or she deleted you from her friend list. If you are certain that it was none of these cases (e.g. you were in the middle of a discussion and it was all going very well) you can always contact us and we will find out what happened. The last thing we want is that you would lose a friend due to a problem in our application. We will do everything we can to prevent that.
My profile
Why do you require Facebook login?
We require Facebook-login for your safety and convenience - to reduce fake profiles and spam. We cannot publish anything ever on your behalf in Facebook– and wouldn’t do it anyway – and won’t collect any extra information that we don’t actually need so don’t worry.
What information are you collecting from my Facebook account?
We are simply using your Facebook account to see that you are a real person and a woman (no men allowed, sorry). We will just check your name and age and – if you allow – you profile pictures. You can conveniently use your Facebook profile pictures as your profile pictures in Momzie too - we will do this automatically but only if you allow us to. And that’s it - no stalking, no nothing else. We do not collect any information about your friends, work history, comments, other pictures etc. That is your private information, and we want to keep it that way.
How do I know who’s watching my profile?
You don’t. The only time you know and will ever know who has seen in Momzie is when you have a new friend - meaning you both swiped right to each other. We will never tell you otherwise. If you wish not to have your public all the time, there is an on/off switch to hide your profile – that’s when you know nobody sees your profile.
Why do you need my location?
Your location is basically at least half of the idea of building new friendships in Momzie - to be able to search other users nearby, we need to know where you are. We won’t tell your exact location to anyone though. People very near you will see that you’re less than 1 km from them. That’s the most accurate we go.
My profile picture just got deleted - why?
There might be several reasons, but the ground rule is that all photos needs to be in line with our terms. Your photos need to be identifiable and appropriate.
Kids
Can I put photos of my chlidren to my profile?
Yes you can. We just want to remind you that your profile is public and even though we do our best with restricting and blocking all frauds and fake profiles, it is still out of our hands who might see your pictures.
I want to add more information about my kids!
We wanted to keep it simple with required information about kids. You can always add more information about your kids in the free text if you want to.
Daddies
I’m a stay-at-home dad - can I join Momzie?
At the moment we need to say sorry, but no. We want to keep this app only available for women. We know that there is more and more dads staying home taking care of their children and we love it - keep up that good work! We would love to hear from dads who could consider using Momzie for dads in the future.
…but WHY?
Our priority is to build a safe and comfortable application for moms and pregnant women where they can meet other moms and pregnant women. We believe that many moms and pregnant women feel more comfortable joining the app when they know that there will be only women users.
Friends
So, I got my first friend. Then what?
Then it is up to you too how you continue but first thing you should do is say hi to your new friend! You both wanted to get to know each other already! We’d like to help more, but we will let you take it from there.
Will anyone else see how many friends I have?
Nope, your friendlist is only for your eyes.
I think she’s not who say she is, what should I do?
There is a "block & report” button available when you open the chat window between you two and go to upper right corner and tap the ”…” symbol. When you block someone, you will never have to see that profile again and we will take it from there to investigate the profile further.
A friend just disappeared from my list, what happened?
There are few things what may have happened. The profile might have been a fraud or fake profile, which means someone reported it to us and we deleted the profile from Momzie. Another option is that she just left Momzie herself or she deleted you from her friend list. If you are certain that it was none of these cases (e.g. you were in the middle of a discussion and it was all going very well) you can always contact us and we will find out what happened. The last thing we want is that you would lose a friend due to a problem in our application. We will do everything we can to prevent that.
Block & Report
On what grounds people may be reported?
We would very much appreciate if you could report each profile that you think is inappropriate, fake, offensive or otherwise against our rules. Just use your own judgement and we'll check it from there. If you report someone we will you ask few additional details – tick as many boxes that applies. You’ll also have a chance to explain the reason for reporting someone in your own words.
Deals
How do I use a discount code?
If it’s a code to be used in our partner’s web site, there should be instructions included in the deal. If it’s a deal you can use when you actually go somewhere (cafe, shop etc.) and there is ”Use the Deal” button, it means you can only use it once and you should use it only when you’re at the cashier. Show your app at the cashier - and use it (= tear the bottom of the deal ticket off by swiping it) then and there.
Do I need to sign up on anything beforehand?
It might be so that you do - in that case this will be clearly instructed in the ad information.
How can I search more deals?
All available deals in your current location are visible all the time.